Refund policy

Return & Refund Policy

Last Updated: June 16, 2026

Thank you for shopping with IDKWID Garage. We want you to be happy with your purchase. If there is an issue with your order, please review the policy below.

Returns

We accept returns of unused, unworn, and unwashed items within 30 days of delivery.

To be eligible for a return:

  • The item must be in its original condition.
  • The item must be free from signs of wear, washing, damage, or alteration.
  • The item must include any original packaging, tags, or accessories when applicable.
  • Proof of purchase or order number must be provided.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or defective:

  • Stickers
  • Clearance or sale items
  • Gift cards
  • Custom, personalized, or made-to-order products

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Photos showing the damage or problem

If approved, we will provide a replacement, refund, or store credit at our discretion.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item arrived damaged
  • The item is defective
  • We shipped the wrong item

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

If you need a different size or wish to exchange an item, please contact us before returning the product. Exchanges are subject to product availability.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has shipped, it cannot be canceled and must follow the return process outlined above.

Contact Us

For questions regarding returns, refunds, or exchanges, please use the contact us form.